Privacy Policy
Effective Date: [Insert Date]
KONDRATEV ALEKSEI PE respects your privacy and is committed to protecting personal data.
This Privacy Policy explains how we collect, use, process, and protect personal information.
1. Information We Collect
We may collect the following information:
- name;
- email address;
- username or nickname;
- account data;
- payment confirmations;
- session participation data;
- voice communications during sessions;
- gameplay actions and interaction data;
- technical usage information.
We do not intentionally collect unnecessary personal data.
2. Purpose of Processing
We process data for the following purposes:
- user registration;
- service delivery;
- session scheduling;
- payment management;
- customer support;
- service improvement;
- dispute resolution;
- fraud prevention;
- analytics and quality control.
3. Session Recordings
Game sessions may be recorded.
Recordings may include:
- voice communications;
- gameplay activity;
- nicknames;
- interaction patterns.
Recordings may be used for:
- quality assurance;
- dispute investigation;
- moderation;
- AI-assisted analytics;
- internal training and service improvement.
Recordings are generally retained for approximately 4 weeks unless longer retention is required for dispute resolution, security, or legal compliance.
4. Children’s Data
We provide services to minors, including young children.
Processing of personal data relating to minors occurs only with consent provided by a parent or legal guardian.
By purchasing services for a minor, the purchaser confirms lawful authority to provide such consent.
5. Payment Information
Payments are processed by third-party payment providers.
We do not store complete payment card details.
Payment processors handle financial data under their own privacy and security policies.
6. International Data Processing
Our services may involve infrastructure, service providers, and technical systems operating in multiple jurisdictions.
Personal data may be processed or stored in countries outside the European Economic Area where our technical infrastructure or service providers operate.
By using our services, you acknowledge and consent to such international processing where permitted by applicable law.
7. Data Security
We implement reasonable technical and organizational safeguards to protect personal data.
However, no digital system can guarantee absolute security.
8. Data Retention
We retain personal data only for as long as reasonably necessary for:
- service delivery;
- operational needs;
- dispute resolution;
- fraud prevention;
- legal obligations.
9. Your Rights
Depending on applicable law, you may have rights to request:
- access to your data;
- correction;
- deletion;
- restriction of processing;
- withdrawal of consent.
Requests may be submitted to:
alengm.regard@gmail.com
10. Contact
For privacy-related requests, contact:
KONDRATEV ALEKSEI PE
Email: alengm.regard@gmail.com